Your privacy is our priority. This document clearly explains how mycuci1 collects, uses, stores and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010.
Mycuci1 adopts a transparent and responsible approach to handling user personal data. The following are our core privacy protection principles.
All your personal data and financial information is protected by SSL 256-bit encryption during transmission. Stored data is also secured using industry-standard encryption methods to ensure maximum confidentiality.
Mycuci1 has never and will never sell, rent or trade your personal information to any third party for marketing purposes. Your data belongs entirely to you.
The mycuci1 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our practices in line with relevant changes in the law.
You have the full right to access, correct or delete your personal data at any time. Through your account settings, you can manage your privacy and communication preferences entirely on your own terms.
Mycuci1 retains your personal data only for as long as it is needed for the stated purposes or as required by law. After that period, data is securely and permanently deleted.
You may opt in or out of any marketing communications from mycuci1 at any time. Your preference will be updated immediately at no extra charge or hassle.
This Privacy Policy applies to all users of the mycuci1 platform, including the website and mobile app. By using our platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.
Mycuci1 ("we", "platform") values the privacy of every user who uses our services. As an online entertainment platform operating in Malaysia, we understand the importance of trust and confidentiality in every interaction between the platform and its users.
This Privacy Policy document explains in detail how we collect, process, store and protect your personal information. It also outlines your rights as a user and how to exercise them. We are committed to ensuring your personal information is always handled responsibly and in accordance with applicable Malaysian law.
This policy applies to all information we collect through the mycuci1.org website, the mycuci1 mobile app, any related services we offer, and all communications between you and our team.
Mycuci1 only collects data necessary to provide a quality and secure service. The following are the categories of information we collect:
Mycuci1 does not collect sensitive information such as biometric data, medical records or religious beliefs unless required by law in certain highly limited situations.
Your personal information is collected in several ways depending on how you interact with the mycuci1 platform:
Mycuci1 uses your personal information for lawful and specific purposes. Each use of data has a clear legal basis:
| Purpose of Use | Legal Basis | Data Used |
|---|---|---|
| Account management & identity verification | Contract fulfilment | Identity, contact |
| Financial transaction processing | Contract fulfilment | Financial, identity |
| Fraud prevention & security | Legitimate interests | All categories |
| Legal compliance & KYC | Legal obligations | Identity, financial |
| Customer support | Contract fulfilment | Identity, usage |
| Platform improvement & analytics | Legitimate interests | Usage data |
| Marketing communications (with consent) | Consent | Contact, preferences |
Mycuci1 will not use your personal data for any purpose other than those stated above without obtaining your consent first.
Mycuci1 does not sell or trade users' personal data under any circumstances. However, there are limited situations where we may need to share certain information:
We work with third-party service providers who help us operate the platform. These include payment and transaction processing providers, IT and cloud computing service providers, and identity verification services for KYC requirements. All providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.
Mycuci1 may be required to disclose user information to authorities where mandated by applicable Malaysian law, a valid court order, or to meet the requirements of a law enforcement investigation.
Mycuci1 has never disclosed users' personal information to advertisers, marketing companies or any third party not directly involved in platform operations without your explicit consent.
The security of your data is a responsibility we take seriously. mycuci1 implements multiple layers of technical and organisational protection to keep your personal data safe at all times:
All communications between your browser and mycuci1 servers are protected by the same high-grade SSL encryption used by major banking institutions.
Data is stored in data centres equipped with high-grade physical and digital security, with access restricted to authorised personnel only.
A 24/7 monitoring system watches for any suspicious activity and security threats to respond swiftly before any damage occurs.
All mycuci1 staff who handle user data undergo comprehensive data protection training and are bound by robust confidentiality agreements.
While we take all reasonable precautions, no security system is entirely impenetrable. In the event of a data security breach affecting your information, we will notify you and the relevant authorities within the timeframe required by law.
Mycuci1 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. There are several types of cookies we use:
These cookies are required for core platform functions such as maintaining login sessions, remembering language preferences, and securing transactions. Essential cookies cannot be disabled as doing so will affect platform functionality.
We use analytics cookies to understand how users interact with the platform. This information is used in aggregate and anonymised form to improve the features and overall experience of the mycuci1 platform.
These cookies help the platform remember your personal settings — such as preferred font size, display theme, and frequently used game preferences — so you do not need to reset them each time you log in.
You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the platform.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by mycuci1:
You have the right to request a copy of all personal data we hold about you. Such requests will be processed within 21 business days.
If your personal data is inaccurate or outdated, you have the right to request a correction or update to any such information.
You may request the deletion of your personal data, subject to legal requirements that oblige us to retain certain records for specified periods.
You have the right to object to the processing of your personal data for direct marketing purposes or in certain other situations provided for by law.
You may request your personal data in a machine-readable format for transfer to another service provider where applicable.
In certain circumstances, you have the right to request that we restrict the processing of your data while its accuracy or legal basis is under review.
To exercise any of the above rights, please contact the mycuci1 privacy team via the email address listed at the bottom of this document. We will acknowledge your request within 3 business days and provide a full response within 21 business days.
Mycuci1 retains your personal data only for as long as it is needed for the stated purposes or as required by Malaysian law. The following are our retention period guidelines:
Once the relevant retention period has ended, data is securely deleted using methods that ensure it cannot be recovered.
Mycuci1 is a platform designed exclusively for adults aged 18 and above. We do not intentionally collect or process personal data of children under the age of 18.
If we discover that a child's data has been collected unintentionally, we will take immediate action to delete that data and close the account in question. If you believe your child or someone under the age of 18 has registered on our platform, please contact us immediately so we can take the appropriate action.
Parents and guardians are responsible for monitoring their children's online activity and ensuring they do not access platforms that are not suitable for their age.
Mycuci1 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements or platform improvements. Any significant amendments will be communicated to users via:
Minor amendments may be updated without specific notice. Continued use of the platform after an amendment takes effect will be considered acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we handle your information.
If you have any questions, concerns or wish to exercise your privacy rights, the mycuci1 privacy team is ready to assist. You can reach us via:
We aim to respond to all privacy-related enquiries within 3 business days and resolve more complex requests within 21 business days.
Mycuci1 has an officially appointed Data Protection Officer (DPO) to oversee compliance with data protection laws. You can contact our DPO directly via email at [email protected] if you have serious concerns regarding the handling of your personal data.
Effective Date: 1 January 2026
Document Version: 2.4
Jurisdiction: Malaysia
Applicable Law: Personal Data Protection Act 2010 (Malaysia)